Kids N Us Early Learning School Mount Vernon

Amber Bryant a week ago

I feel it’s important to share our experience with Kids N Us, especially after seeing the incredible difference in my son since transitioning him to a new daycare. My children attended Kids N Us for OVER three years, so this was not a facility we were unfamiliar with. During my son’s time there (my son is 4), I received multiple phone calls throughout the day regarding his behavior. We had meetings, ongoing conversations, and I brought my concerns to their attention repeatedly. I genuinely tried to work with the staff to find solutions because I wanted things to improve. Unfortunately, it eventually reached a point where nearly EVERY pickup involved something negative being said about my son, often right in front of him. Imagine being just three or four years old and constantly hearing adults discuss everything you’ve supposedly done wrong. As a parent, it was heartbreaking. I truly believe my son was singled out and frequently blamed for situations, and I worry about the emotional impact that experience had on him. What was particularly concerning was that when my son was only THREE years old, one of his teachers suggested I have him evaluated for ADHD and offered to provide me with “resources.” While I understand that early intervention and evaluations can be helpful when appropriate, I found it frustrating that there seemed to be such a focus on what might be wrong with my child rather than considering what might be happening in the environment around him. There was constant turnover among teachers, and from my perspective, the environment often felt chaotic and inconsistent. Children, especially at that age, thrive on structure, stability, patience, and familiar caregivers. When teachers are constantly changing, how can we expect young children to feel secure and develop consistent relationships? I couldn’t help but feel that they simply no longer wanted to deal with my son’s behavior. From my perspective, some staff appeared to be there simply to do a job rather than because they genuinely enjoyed working with children. I understand childcare is challenging, but having the patience and heart to work with young children should be at the center of what you do. And here’s what speaks volumes to me: Since transitioning my son to a completely different daycare, he has gone an ENTIRE MONTH without ONE SINGLE BEHAVIORAL ISSUE. Not one. The difference has been night and day. At his new daycare, I can genuinely see that the staff have the patience, compassion, understanding, and most importantly, the HEART to work with children. They recognize that children are still learning, growing, and developing. They provide the consistency, encouragement, and positive guidance that I felt was missing before. I truly believe the environment at Kids N Us played a significant role in the struggles we experienced. Seeing my son do so well elsewhere has only strengthened that belief. While I cannot say exactly what caused every behavioral concern, the difference since leaving has been remarkable. I understand that no child is perfect and that working with children comes with challenges. However, there is a significant difference between guiding a child through difficult moments and repeatedly making a child feel like they are the problem. Looking back, I wish my concerns had been taken more seriously. I wish there had been more understanding, more consistency, and more focus on my son’s positive qualities rather than what felt like a constant focus on the negative. I’m incredibly grateful we made the decision to leave. Seeing my son thrive in a different environment has been both reassuring and heartbreaking, because it makes me wonder how much of what we experienced could have been different with another approach. Every child deserves to feel safe, supported, encouraged, and understood. Sometimes, before questioning what’s wrong with a child, we need to take a closer look at the environment we’re expecting that child to thrive in.

Mike Lowrey 2 weeks ago

Amazing staff and amazing place. Very reliable and trustworthy. My daughter has attended Kids N Us for over 6 years. Great Memories here

Jessica Sedgwick 2 weeks ago

Kids N Us is a wonderful place! My two year old loves the special child sized red door she gets to enter through and we are always met with smiling faces and warm greetings. They provide a better day of snacks, learning, and fun than I could! And, nap time is a miracle. To walk into her classroom and see all and the1 to 2 year olds napping peacefully is nothing short of a miracle. Your babies, toddlers, and big kids will be well cared for. Don't hesitate to become part of the Kids N Us family!

Devon Young 4 months ago

I'm shocked that a company that says they are family oriented have no respect for the family that give them their paychecks. They charged me $40 because I was late picking up my daughter by 2 mins. Then when I said I can't pay it till I get paid in about a week, they then told me I had to pay the $40 because they already charged my account which I did NOT authorize and if they had to cancel it, it was going to cost $30 plus another $30 late fee. Then when I was trying to ask about how much I would be charged if I took my daughter out of daycare they told me it would $1,000+ to take her out. Mind you, I am a single disabled mother. I get $400 a month and that's IT! I have informed them of this and asked if they could work with me but they refused. They are disrespectful and care more about money then the well being of any child or any parent that walks in there.